• “I don’t know” is NOT an acceptable, final answer. We find the answers to your questions.
• We return all telephone calls within twenty-four hours, and this includes nights and weekends.
• We can meet you in person outside regular business hours, and this includes 3:00 A.M. in the morning.
• If we cannot help you, we shall assist in locating someone who can.
• We neither cheat nor take short-cuts.
• If you do not need the service, we tell you.
• If you can save money by doing it yourself, we tell you.
• We only charge for the work that we perform.
• We listen to you to ascertain your concerns as you see them.
• We ask the hard, embarrassing questions, so that we fully grasp your situation.
• We do not speculate about what you mean, we ask you.
• We require all relevant information, because we can work with any set of facts.
• You cannot buy our results off the shelf in a box store.
• We take pride in our work product.
• We do not settle for good or average results, because we are top-tier.
• No detail is insignificant, including how the watermarked paper exits the printer.
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